Elite Home Management - Owner Onboarding

Welcome

Welcome to Elite Home Management. Please complete all sections so we can set your property up correctly from day one. This takes about 10 to 15 minutes.

This form is transmitted securely over HTTPS. It collects property details, HOA information, keys and access, and utility providers only. Banking and payment information is handled separately via a secure DocuSign envelope you will receive by email after this form is submitted.

Owner full name *

Owner mailing address *

Phone number *

Email address *

Emergency contact name and phone number

Property information

Tell us about the property we will be managing on your behalf.

Property address *

Bedrooms

Bathrooms

Sq footage

Year built

Garage

Yes

No

Septic system

Yes

No

Minimum acceptable monthly rent

Minimum acceptable lease term

Will you accept pets?

Yes

No

If yes, which type of pets are allowed?

Does your property have AC or other cooling system?

Yes

No

Which type of cooling system?

Does your property have an irrigation system?

Yes

No

Would you like us to handle seasonal irrigation turn on and off?

Yes

No

Does your property have a mailbox or cluster box requiring a key?

Yes

No

If cluster box, provide mailbox location and number

Is your property located in a gated community?

Yes

No

Gate code

Owner paid utilities (select all that apply)

If apartment, condo, or townhouse, provide parking space number

Do you have a home warranty?

Yes

No

Please email a copy of your home warranty policy to propertymanager@myelitehomemgmt.com showing the company name, policy number, and contact information.

Home warranty company name

Policy number

Known repairs and property condition

Are you aware of any items at the property that need repair?

Yes

No

Please list any known repair items (include the location in the home and any details you know, such as a leaking faucet in the hall bath or a garage door that sticks)

HOA details

Complete this section only if your property is part of a homeowners association. Select No to skip ahead.

Is your property part of an HOA?

Yes

No, skip this section

Association contact

Name of HOA

HOA management company (if different)

HOA contact name

HOA phone number

HOA email address

HOA mailing address

Fees and dues

HOA dues amount

Due frequency

Dues paid by

Owner

Tenant

Are dues current?

Yes

No

Any upcoming special assessments?

Yes

No

Assessment details

Rental restrictions

Is rental allowed per HOA rules?

Yes

No

Minimum lease term required by HOA (if any)

Tenant registration with HOA required?

Yes

No

Leasing caps or waitlists?

Yes

No

Leasing cap details

Tenant guidelines and community access

Pet restrictions

Parking restrictions or permit info

Noise or curfew policies

Trash and recycling schedule

Gate codes or access device instructions

How tenants obtain amenity access (fobs, cards, etc.)

Fees required for access devices?

Yes

No

Access device fee amount

Keys and access

We will need physical access to your property for repairs, inspections, and showings. Please provide all key counts and code details below.

Physical keys

Door keys

Garage openers

HOA amenity fobs

Mailbox keys

Door codes

Front door keypad code

Garage keypad code

Door cameras

Does your property have door cameras?

Yes

No

Camera locations

HVAC filter

Filter size

Last date filter was changed

Smoke and carbon monoxide detectors

Last date batteries were changed

Carbon monoxide detector present?

Yes

No

Utility providers

Please provide your current utility provider details for each service at the property.

Electric

Provider name

Account number

Contact phone or website

Water

Provider name

Account number

Contact phone or website

Gas

Provider name

Account number

Contact phone or website

Trash, recycling, and other

Trash service provider

Trash pickup days

Recycling info

Internet provider (if known)

Other utilities or services

Tenant utility setup

Are tenants allowed to set up their own utility accounts?

Yes

No

Any restrictions or requirements for tenant utility setup?

Notes, addendum, and signature

Add any property notes, review the fee schedule and policy addendum, and sign below to confirm your understanding.

Property notes and preferred vendors

Property notes

Preferred vendor 1 (name, trade, and phone)

Preferred vendor 2 (name, trade, and phone)

Preferred vendor 3 (name, trade, and phone)

Banking and payment documents sent separately. After you submit this form, watch for a separate secure DocuSign email from Elite Home Management. It will contain your ACH Direct Deposit Authorization and W-9 for completion. Please complete those documents within 48 hours of receiving them so we can process your disbursements without delay.

Standard fee schedule

Management fee	8% of rent collected, $125 minimum
Vacancy period	No management fee charged
Leasing fee	60% of one month's rent
Lease renewal fee	$250 flat
Month to month continuation	No fee
Roommate change	No fee
Property setup fee	$150 one time
Make ready inspection	$45 per inspection
Additional inspections	$75 per inspection
Vendor payment processing	$10.00 per payment
Court appearance	$100.00 per appearance
Offboarding fee	$150 only if terminated early or without proper notice
Professional listing photos	Included, reimbursed at actual cost only if canceled early
Maintenance reserve	Standard reserve, may be increased to $250 to $500 per unit with written notice

If you have a signed written fee agreement with Elite Home Management, the fees in your signed agreement control over this standard schedule.

Property Management Fee Schedule and Policy Addendum (EHM 10/26)

Please scroll through the full addendum. The signature of understanding unlocks once you reach the end.

Addendum to Residential Leasing and Property Management Agreement (TXR 2201)

This Addendum is made part of the Residential Leasing and Property Management Agreement (the "Agreement") between Owner and Elite Home Management LLC, by Bradford Elite Real Estate ("Broker") for the Property described above. Paragraph references below refer to the Agreement. Where a section states that it modifies a paragraph of the Agreement, the terms of this Addendum replace the conflicting terms of that paragraph. Where a section states that it confirms or clarifies a paragraph, it is provided for clarity only and does not change the Agreement.

1. Management Fee

Modifies Paragraphs 4(II)(A) and 6(A)

For each month the Property is leased, Owner will pay Broker the greater of 8% of the rent collected or the minimum management fee of $125. The $125 minimum applies only when 8% of the rent collected is less than $125.

Example: For a monthly rent of $1,300, 8% equals $104, which is less than $125, so the management fee is $125. For any monthly rent of $1,562.50 or more, the management fee is 8%.

Notwithstanding Paragraphs 4(II)(A) and 6(A), no management fee, including the minimum management fee, will be charged for any period in which the Property is vacant.

2. Leasing Fee

Confirms Paragraph 4(II)(B)

60% of one full month's rent, earned and payable when the lease is executed.

3. Renewal Fee

Confirms Paragraphs 4(II)(C) and 6(C)

Each time a tenant renews or extends a lease for the Property, Owner will pay Broker a flat renewal fee of $250. The fee is the same regardless of the rent amount or the length of the renewal term.

A new lease signed by the same tenant who is already living in the Property counts as a renewal. The fee is earned and payable when the renewal or extension takes effect and may be deducted from funds Broker holds in trust for Owner. No renewal fee is charged when a lease continues on a month to month basis.

Roommate changes. Adding or removing a tenant while at least one current tenant remains in the Property is a roommate change, not a new tenancy. A roommate change during a lease term does not result in any fee to Owner. If a roommate change happens at the time of a renewal, only the renewal fee stated in this section applies.

4. Setup and Inspection Fees

Additional fees under Paragraph 6(J)

Property Setup Fee: $150, charged once at the start of management. Make Ready Inspection: $45 per inspection. Additional Inspections: $75 per inspection.

These fees are in addition to the fees listed in Paragraph 4 of the Agreement, are earned when the service is performed, and may be deducted from funds Broker holds in trust for Owner.

5. Vendor Payments

Confirms Paragraph 4(II)(D)(2)

$10.00 per vendor payment processed. Broker does not charge a percentage based maintenance coordination fee.

6. Offboarding Fee

Modifies Paragraph 4(III)(C)

The $150 offboarding fee stated in Paragraph 4(III)(C) applies only if Owner terminates the Agreement before the Expiration Date or without providing the written notice required under Paragraph 3. No offboarding fee will be charged when the Agreement ends with proper notice. This section does not change the fees upon termination stated in Paragraph 4(III)(A).

7. Maintenance Reserve and Repairs

Modifies Paragraphs 4(I), 5, and 7(A)(23)

Reserve. The reserve stated in Paragraph 4(I) is the standard reserve. Based on the condition, age, and needs of the Property, Broker may increase the required reserve at any time to an amount between $250 and $500 per unit by notifying Owner in writing. Owner agrees to fund and maintain the requested amount. All other terms of Paragraph 5 continue to apply.

Repairs. Repairs that do not exceed the repair limit stated in Paragraph 7(A)(23) and are within the available reserve may be completed without prior notice to Owner to prevent delays or further damage to the Property. If sufficient funds are not available, repairs may be delayed until funding is received, except emergency repairs authorized under Paragraph 7(A)(24).

Alterations. Notwithstanding Paragraph 7(A)(23), Broker will not make any alterations, upgrades, or improvements to the Property without Owner's prior approval, regardless of cost. Repairs and maintenance that restore existing items to working condition are not alterations.

8. Utilities and Services

Clarifies Paragraph 7(A)(25)

Owner will keep utilities active and in Owner's name during all vacancy periods. If utilities are not active, Broker may establish service as necessary to protect the Property, as authorized by Paragraph 7(A)(25). All associated costs will be billed to Owner and may be deducted from funds Broker holds in trust for Owner.

9. Legal Matters and Evictions

Confirms Paragraphs 4(II)(G)(3), 6(G)(3), 7(A)(16), and 7(E)(2)

Broker will coordinate eviction and related legal processes. Broker does not hire or pay attorneys on Owner's behalf. Attorney fees, court costs, and all legal expenses are the responsibility of Owner.

Broker charges $100.00 per court appearance on behalf of Owner, as stated in Paragraph 4(II)(G)(3). This fee is for Broker's time and is not an attorney fee.

10. Marketing

Modifies Paragraph 14(e)

Professional listing photos are included at no additional cost to Owner. Notwithstanding Paragraph 14(e), Owner will not be billed for professional listing photos, except as stated below. All other expense reimbursements under Paragraph 14 are unchanged.

Early cancellation. If Owner cancels the listing or terminates the Agreement before the Expiration Date, Owner will reimburse Broker for the actual cost of professional photography for the Property, as shown on the photographer's invoice. This reimbursement is in addition to any fees stated in Paragraph 4(III), is payable at the time of cancellation or termination, and may be deducted from funds Broker holds in trust for Owner.

11. Communication

Policy

Timely communication from Owner is required to ensure efficient operations. Delays in Owner response may result in delays in maintenance, leasing, or overall property performance.

12. Property Readiness, Owner Belongings, and Access

Clarifies Paragraphs 11(G), 11(H), 16(A), and 23(D)

Readiness. Before management begins and before each new tenancy, Owner will deliver the Property in rent ready condition, with utilities active, systems and appliances in working order, and the locks and smoke alarms required by the Texas Property Code in place. Repairs needed to make the Property rent ready will be completed at Owner's expense before the Property is marketed.

Owner belongings. Owner will remove all personal property, furniture, tools, and stored items from the Property before management begins and before each make ready. Appliances and other items that are included in the lease are not considered Owner belongings. No locked or restricted areas are permitted. Owner will not keep any closet, garage, shed, attic, or other area of the Property locked or reserved for Owner's use. Broker does not provide storage of Owner's property.

If Owner items are found at the Property, Broker will notify Owner in writing before removing them, and removal will be at Owner's expense. Except for loss or damage caused by Broker's negligence, Broker is not responsible for Owner property left at the Property.

Access. Owner will provide Broker with keys, remotes, and codes for all doors, garages, gates, alarms, smart locks, mailboxes, and amenities. Owner will not change any lock, code, or access device without first notifying Broker in writing. While the Property is occupied, Owner will coordinate any visit through Broker. If access is not provided, Broker may rekey or obtain access at Owner's expense.

Delays. If the Property is not ready or accessible, marketing and leasing may be delayed. Broker is not responsible for lost rent resulting from those delays.

13. Governing Terms

Paragraphs 21 and 22(A)

This Addendum is incorporated into the Agreement as listed in Paragraph 21. Where this Addendum expressly modifies a paragraph of the Agreement, this Addendum controls as to that paragraph. All other terms of the Agreement remain in full force and effect. In the event of any other conflict between this Addendum and the Agreement, the Agreement controls.

End of Addendum. Elite Home Management LLC, by Bradford Elite Real Estate, License No. 9015453-BB.

Owner acknowledgments

Please check each item to confirm you understand it.

Management fee. I understand my management fee is as stated in my signed Agreement and Addendum. Unless my signed Agreement states otherwise, the standard management fee is the greater of 8% of rent collected or $125 per month, and no management fee is charged while the property is vacant. Leasing and renewal. I understand the leasing fee is 60% of one full month's rent, the renewal fee is $250 flat, no renewal fee is charged for month to month continuation, and roommate changes do not result in a fee. Setup, inspection, vendor, and offboarding fees. I understand the $150 setup fee, $45 make ready inspection, $75 additional inspection, and $10.00 vendor payment fees, and that the $150 offboarding fee applies only if I terminate early or without proper written notice. Reserve and repairs. I understand Elite Home Management may increase my reserve to $250 to $500 per unit with written notice, may complete repairs within the repair limit and available reserve without prior notice, and will not make alterations, upgrades, or improvements without my prior approval. Utilities. I understand utilities must stay active and in my name during all vacancy periods, and if they are not, Elite Home Management may establish service and bill all associated costs to me. Legal matters. I understand Elite Home Management coordinates evictions but does not hire or pay attorneys on my behalf, attorney fees and court costs are my responsibility, and a $100.00 fee applies per court appearance made on my behalf. Listing photos. I understand professional listing photos are included at no cost, unless I cancel the listing or terminate the Agreement early, in which case I will reimburse the actual photography cost. Rent ready condition and belongings. I understand the property must be rent ready at my expense, and that I must remove all personal property, furniture, tools, and stored items before management begins and before each make ready. No closet, garage, shed, attic, or other area may be locked or reserved for my use, and any items left behind will be removed at my expense after written notice. Access and communication. I understand I must provide all keys, remotes, and codes, notify Elite Home Management in writing before changing any lock or code, coordinate any visit to an occupied property through Elite Home Management, and respond promptly to avoid delays. Appliances. I understand that if I provide appliances, I am responsible for maintaining them throughout the tenancy unless otherwise agreed in writing.

Owner signature of understanding

By signing below, I confirm that I have received and read the Property Management Fee Schedule and Policy Addendum (EHM 10/26) in full, that I understand each section, and that I have had the opportunity to ask Elite Home Management questions before signing. I understand this Addendum is part of my Residential Leasing and Property Management Agreement (TXR 2201) with Elite Home Management LLC, by Bradford Elite Real Estate, License No. 9015453-BB.

Owner printed name *

Owner initials *

Owner signature of understanding * (sign with your mouse or finger in the box below)

Sign above

Date *

Your information is transmitted securely over HTTPS.

Welcome

Property information

HOA details

Keys and access

Utility providers

Notes, addendum, and signature

1. Management Fee

2. Leasing Fee

3. Renewal Fee

4. Setup and Inspection Fees

5. Vendor Payments

6. Offboarding Fee

7. Maintenance Reserve and Repairs

8. Utilities and Services

9. Legal Matters and Evictions

10. Marketing

11. Communication

12. Property Readiness, Owner Belongings, and Access

13. Governing Terms

Onboarding submitted